Delete your Spriwa account
You can delete your Spriwa account and its data at any time, in the app or by email.
In the app
Open Profile → Privacy & data and press and hold “Hold to delete account”. Deletion begins straight away. There is no recovery period and a deleted account cannot be restored.
Without the app
Email privacy@spriwa.com with the subject “Delete my account”, from the email address linked to your account, or tell us that address. We check that the request comes from the account holder, delete the account and reply within one month.
What is deleted
Your profile, logs, training and nutrition history, conversations, notification tokens, sign-in credentials, any food or product you added to the shared catalogue, any image still held for analysis and any file stored for you. Your record with our subscription provider is erased, and any connection you authorised to another provider, such as Health Connect, is revoked. Deleting in the app also removes the app’s data, including your photographs, from that device.
What is kept, and for how long
- A record that the deletion happened. It carries your former account identifier for eight days; the remaining record identifies nobody and is deleted thirty days after the deletion is complete.
- A one-way marker that a device has used the free introductory period, kept only until that period would have ended.
- Database backups, kept for at most seven days. The deletion is applied again to any backup before it is restored.
Other short-lived records, such as crash reports and payment messages, expire on the schedule in section 14 of our Privacy Policy.
Subscriptions
Deleting your account does not cancel a subscription. Cancel it in Google Play’s subscriptions or in your Apple Account settings.